This Privacy Policy describes how Muzio ("we", "us", or "our") collects, uses, stores, and shares your information when you use the Muzio mobile application ("the App").
We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection regulations, including Google Play Developer Program Policies.
1. Information We Collect
To provide you with a functional and engaging experience, we collect the following types of information:
A. Information You Directly Provide
- Account Registration Information: When you create an account, we collect your email address, username, password (which is securely hashed), and optional first and last name.
- Profile Information: You can customize your profile by uploading a profile picture or selecting your musical or creative interests.
- User-Generated Content: We collect and store the content you create and post within the App. This includes:
- Posts (text, captions, and attached images).
- Comments, likes, votes, and saved posts.
- Direct messages and community group messages.
- Collaboration requests, competition submissions, and team participation details.
B. Information Collected Automatically
- Device Identifiers: We collect your Firebase Cloud Messaging (FCM) token to send you push notifications.
- Connection and Session Data: We track online/offline status and associate socket identifiers (Socket ID) to manage real-time features like chat messaging and instant notifications.
- Usage Information: We collect basic log details about your interactions with the App, such as timestamps of actions.
2. Device Permissions We Request
The App requires access to certain features on your mobile device to perform its core functions. We only access these features with your explicit consent:
- Photo Library Access (READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE / iOS Info.plist Description): Allowed to select and upload images from your device to attach to your posts or set as your profile picture.
- Camera Access: Used to take new photos directly through the App to attach to posts or upload to your profile.
- Notifications (POST_NOTIFICATIONS / RECEIVE_BOOT_COMPLETED / VIBRATE): Used to send real-time push notifications about new messages, community updates, follow requests, comments, and competition results.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Operate the App: To authenticate your account, display your profile, publish your posts, list your community messages, and enable chat, collaboration, and competition functionalities.
- To Enable Real-time Features: To deliver real-time chat messages and updates via WebSocket connections.
- To Send Alerts: To deliver push notifications about activities relevant to your account.
- To Secure Our App: To prevent unauthorized access, enforce our terms of service, and verify account security (e.g., password reset verification codes).
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We only share your data in the following situations:
- Service Providers: We share necessary data with trusted third-party services that perform functions on our behalf, including:
- Google Sign-In: If you choose to log in using Google authentication, your basic Google profile details are verified through Google services.
- Firebase Cloud Messaging: Used to route push notifications securely to your device.
- Database Hosting (MongoDB Atlas): Where your encrypted data and application records are securely stored.
- Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Security of Your Data
We employ industry-standard technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration:
- Passwords are encrypted and stored using secure hashing algorithms (
bcryptjs).
- Data transmitted between the mobile application and our backend server is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology (HTTPS/WSS).
- Access to database systems is strictly controlled and restricted.
Please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Retention and Deletion of Your Data
We retain your personal data and user-generated content for as long as your account is active or as needed to provide you with the App services.
Account and Data Deletion: In compliance with Google Play guidelines, you have the right to request the deletion of your account and all associated personal data.
- To request deletion of your account and data, please contact us at seazlyservices@gmail.com (or the email listed below) with your registered username and email address.
- Upon receiving your request, we will delete your account records, profile details, posts, and messaging history from our databases within 30 days, except where we are legally required to retain certain records.
7. Children's Privacy
The App is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy inside the App or on our website. You are advised to review this page periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: